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Google Cloud, Cloudflare, OpenAI, and Shopify are just a few of the companies that experienced outages this week, impacting the productivity of countless users worldwide. After scrambling to bring their systems back online as fast as possible, nearly everything seems to be operating as usual at the time of this writing on Friday, June 13.
Whether for business communication purposes or personal reasons like preserving a loved one’s special note, some voicemails are meant to be kept long-term or indefinitely. Saving voicemails also safeguards against equipment loss or failure and frees up storage space on a device. Storing voicemails, however, can be a little tricky. The process varies for each
Illustration: Andy Wolber/TechRepublic At the core, the key difference between edge computing and cloud computing comes down to one concept: network connection constraints. If internet connectivity were to be continuously available everywhere and data could be transferred immediately without any delays, there would be no need for edge computing solutions. But, since network connections are
Virtual is the new normal, especially in the post-pandemic era. Remote collaboration platforms have accelerated this shift and significantly enhanced professional communication. Thus, modern-day businesses are increasingly adopting tools and technologies that can efficiently cater to their remote and hybrid operational needs. Zoom and Google Meet are the most-used options for enterprise communications and real-time
Meta’s Mark Zuckerberg. Image: Meta Meta commits $14 billion to Scale AI, kick-starting an in-house superintelligence lab, its boldest AI financing yet. According to The New York Times and Scale AI’s official announcement, the partnership expands Meta’s access to AI data and infrastructure. The planned superintelligence lab will focus on building advanced AI systems, drawing
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A bill that allows artificial intelligence models to be trained on copyrighted material without the rights holders’ knowledge has been passed in the UK. This followed a months-long debate about whether it should be amended to force tech companies to disclose information about their training data. Bill was ping-ponging between the House of Lords and
Threat actors are increasingly targeting trusted business platforms such as Dropbox, SharePoint, and QuickBooks in their phishing email campaigns and leveraging legitimate domains to bypass security measures, a new report released today has found. By embedding sender addresses or payload links within legitimate domains, attackers evade traditional detection methods and deceive unsuspecting users. According to
The IT market in Germany is estimated to grow by $31.1 billion USD by 2028, a new report has found. This equates to an annual growth rate of almost 4.07%, spurred on by increased adoption of IT solutions within SMEs and big data solutions within enterprises. Despite this growth, German businesses will face challenges in
Contact center analytics is the systematic collection and analysis of data related to customer interactions. With this data, businesses can assess the efficiency of their contact center and determine the biggest levers they have to improve. At the core are analytics dashboards, which transform call detail records (CDRs) and data from other channels into clear